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ATTENTION PATIENTS & VISITORS TO THE CLINIC!!

 
The phone system for The Peterborough Clinic has changed.  Please visit the Physicians Profiles page to obtain contact information. 
 
Important!!  The Peterborough Clinic does not offer a Walk-In Clinic service. 
 
The Extended Hours Service is only available to patients who have a family physician within the Clinic.   For further details about the Extended Hours service, please click on Extended Hours Service For Clinic Family Practice 
 
There are no family physicians taking on new patients at this time.  It is highly suggested to register with Health Care Connect - a provincial waitlist - to connect with a primary care provider accepting new patients. 
 
Registrations can occur over the phone or online. 
Phone: 1-800-445-1822 
Online: https:/ontario.ca/healthcareconnect 
 
For Medical Records information, please visit the Contact Us page. 
 
For Parking information, please visit the Parking page. 
 
The roundabout is reserved for patient transporting vehicles, emergency vehicles and to allow quick patient drop off or pick-up. Parking within the new roundabout is not permitted for any reason.  Vehicles will be monitored and ticketed.  It is encourage to use the patient/ visitor parking lot adjacent to the Clinic.  There are 20 minutes of free parking and ample parking/ accessible spaces available closer to the Clinic in the lower lot.

Parking

The Peterborough Clinic’s parking lot has been revamped.

The parking entrance is located on the right hand side of Hospital Drive – just past the Clinic and city bus stop.  A large parking sign is visible from Hospital Drive at the entrance.  Please pull into the driveway up to the gate.  Please pull a ticket from the machine by placing your finger on the flat button that is encompassed by little lights.   A ticket will dispense.  Once the ticket is pulled from the machine the gate will rise.  Please feel free to park in any of the spaces available within the various tiers.  If you are visiting the Clinic for the first time, there are Accessible and additional parking spots available directly behind the building.  Upon entry into the parking lot, please follow the road to the right to the lower tier of parking spaces.

  • Parking is a daily flat fee of $8.00 (effective January 22nd, 2024), Monday to Sunday.
  • For quick prescription pick-up or bill payments the first 15 minutes of parking is free.
  • There is a 15 minutes grace period from the time the ticket is paid at a Pay Station to return to your car and to exit the lot.
  • There are three Pay Stations available in and around the property.
    • South side of the staircase in the main lobby.
    • Outside the main entry doors to the Clinic.
    • Covered booth in the middle of the parking lot on the walking path.
  • Payments are also accepted by debit or credit cards at the two exit gates located at Hospital Drive or Weller Street.  There is a pin pad, as well as a ‘tap’ feature available at both locations. Simply follow the prompts on the screen to make a payment.
  • Validation for free parking is available from Pharmasave (the Clinic pharmacy) with any purchase of a prescription.
  • There is a Scotiabank ATM located on the south side of the staircase in the main lobby.

Exit Gates: To avoid congestion onto Hospital Drive, it is encourage to use the secondary exit onto Weller Street.   This exit is a right hand merge onto Weller Street only.

Troubleshooting Parking Issues: Please push the HELP button located on the kiosk at each exit gate.

  • Should you experience parking issues after 8pm Monday – Friday or after 1pm Saturday or Sunday, please be sure to push the HELP button located on the kiosk at each exit gate.  A representative will reach out to assist in the matter. 
  • If it is found the HELP button is failing, please proceed to call the Telephone Answering Service (TAS) at (705) 926-0160.

The Roundabout:  The roundabout is reserved for patient transporting vehicles, emergency vehicles and to allow quick patient drop off or pick-up. Parking within the new roundabout is not permitted for any reason.  Vehicles will be monitored and ticketed.  It is encourage to use the patient/ visitor parking lot adjacent to the Clinic.  There are 20 minutes of free parking and ample parking/ accessible spaces available closer to the Clinic in the lower back lot.

 

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